Survey Tool Editor
Provide a name for your message tool. This will not be displayed to app users.
Select the notification timing options.
- The notification to fire between a specified time range; or
- The notification to fire at a fixed time
Set the start time for the tool. This is when the tool will become active.
The tool start time can not be set to start before or after the campaign start date and time.
Set the end time for the tool. This is when the tool will expire.
The tool end time can not be set to end before or after the campaign start or end date and time.
Notification trigger state
Set the trigger action of when you want your notification to fire.
on entry; or
Add the segmentation tags to target specific app users based on their preferences. Please note that this level of segmentation is in addition to the campaign level segmentation.
Notification Preview and setup
Add a notification headline for your message. You can preview how it will look on a device using the device preview screen.
Add a message for your app users to receive. You can preview how it will look on a device using the device preview screen.
Call to Action Button and Link
There is a toggle button that enables Call to Action to be added to the push notification.
If you open enable the Call to Action you need to set the following:
- Setup a Call To Action (CTA) to your message tool. Add a custom name to the button.
- Enter the URL link to where you want your app users to be redirected for the CTA.
There is a toggle button that enables Test Mode for push notification.
Please refer to Enhanced Interactions documentation - Testing Strategies
Should you enable Test Mode, you will be required to enter the test mode ID. Please refer to the developer documentation for guidance.
Proceed to Questions
Once you have completed the configuration of the tool, please press "Proceed To Questions" to setup the Survey Questions.
This is the survey setup screen which gives you a quick overview of your survey.
Click on "Add a Question" and the above input box will appear.
- "Question" is a free form text box
- "Question Type" is a drop-down list
Depending on the type of answer you are capturing from your respondents, you have the above seven options.
Single Choice Example
Multiple Choice Example
Delete a survey question
You can delete a question at anytime from the survey setup screen by pressing the "Delete" button.
The type of response you have selected is displayed in the ()
Post Survey Message
Please ensure that you complete the post survey message.
Save your survey
When you have finished setting up your survey, please click the save button to complete you tool.
Updated 18 days ago